Luca Reeve

If you no longer wish to receive marketing communications, please login to your online account. You can opt-out in the 'Contact Preferences' section on your account homepage. You can also click the...

Beauty Drop credit can only be redeemed against online orders delivered to a UK address or for in-store purchases. Although we deliver to non-UK addresses, we are unable to accept Beauty Drop credi...

Check the balance on a Loyalty voucher here and enter your voucher number. 

You can cancel your Beauty Drop subscription at any time after the first three months. Login to your online account and select ‘Manage Subscription’. Select your subscription in the pop-up window a...

Loyalty points which haven’t been converted into a reward voucher will expire and be removed from your balance after 12 months of account inactivity.

Currently, we do not offer this option. When you sign-up to The Beauty Drop, your email address needs to be connected to the same email address linked to your Loyalty account. This ensures you rece...

Unfortunately, we do not offer an alterations service for purchases made in-store or online.

The closest underground station is Oxford Circus, and the nearest step-free underground stations are Bond Street and Green Park.  Plan your journey using Google Maps. Alternatively, use what3words ...

Lost, stolen or damaged gift coins cannot be replaced.  For more information please view the gift coin terms and conditions.

Any sale items reduced by 50% or below the original retail price cannot be refunded. All other purchases made in a sale or promotional event can be refunded onto a Liberty gift card within 14 days ...