Luca Reeve

When you return all or part of a purchase paid for using a gift coin, the value of your gift coin will be refunded first and issued onto a Liberty e-gift card. Any outstanding balance is then refun...

Products bought in-store that may not be returned include: Any sale items reduced by 50% or below the original retail price Custom made and personalised items Limited edition and vintage items Spe...

You have seven days to pick up your Click & Collect order from our store. We will send you an email reminder on day three, day six and day seven. If you do not reply to these emails requesting an e...

Orders shipped internationally are managed by our partners at Global-e. If your order has not been dispatched, Global-e will attempt to change the delivery address provided the country and location...

Once you have placed your order, we are unable to upgrade it for faster delivery. However, we can attempt to cancel your order so you can place a new online order and pay for next day delivery.  In...

Our packaging keeps your items safe with minimal waste. Your order will arrive in a plain box, protected by tissue paper or bubble wrap. Smaller, non-fragile items may be delivered in a sealed bag ...

All online orders must be paid for in the same currency as the shipping destination. We have partnered with Global-e who manage currency conversions, shipping fees, local taxes and duty payments fo...

If your order arrives faulty or damaged, please contact Customer Services and include a photo of the damaged or faulty items or packaging along with your online order number.

If your order hasn't been shipped, we can request for a gift message to be added so it arrives with your purchase. If you have received an email from us confirming your order has been dispatched, w...

To add a gift message to your online order, select the 'Add a gift message to your order' option during checkout. When a personalised gift message is added to your order, it will be printed on a Li...