Luca Reeve

When placing an order from the UK for international shipping, you will need to change the local currency and shipping destination before placing your order. If using a mobile device, scroll to the ...

Once your order is dispatched and you have received tracking information by email, you can manage your delivery and make changes directly with the courier. Please note, we don't take responsibility...

If you receive an incorrect item or order, please contact Customer Services.  We’ll arrange for our courier partner to collect the incorrect item or order without charge and at a convenient time fo...

If you would like to cancel an order which is being shipped outside of the UK, please contact Customer Services as soon as possible and provide your email address and order number. International or...

Once you have placed an online order, your order status will show in the 'Online Order History' section in your account homepage. Order Status: New = we have received your online order Order Status...

We currently only offer one type of Beauty Drop box. However, our Beauty Buyers strive to ensure chosen products can be enjoyed by everyone! We hope to expand our variety in the future.

If you would like to close your Loyalty account, please contact Customer Services.

Beauty Drop credit can be redeemed on any purchases in-store or online for orders delivered to a UK address.  Beauty Drop credit is not redeemable for cash and cannot be used to pay for your monthl...

Providing you earnt enough points between 1st June and 31st August, eligible points were removed from your account on 31st August to be converted into a Loyalty voucher. The latest Loyalty voucher ...

To update the delivery address registered to your Beauty Drop account, login to your account. Select 'Manage Subscriptions' in The Beauty Drop section and a pop-up window will appear. Select 'Shipp...