Luca Reeve

When placing an order from an International country for UK delivery, you will need to change your local currency and shipping destination before placing your order. If using a mobile device, scroll...

If you have placed multiple orders, we are unable to combine these and they will be delivered separately. Once we have shipped your orders and you have received tracking information, you can manage...

Sometimes we can only fulfil part of your order due to items going out of stock. When this happens, we will always try to let you know by email and we'll only take payment for the items that we've ...

If you would like to cancel your order, please contact Customer Services as soon as possible and provide your email address and order number. If you have received an email from us confirming your o...

Once you have placed your online order, we'll email to notify you that we’ve received your order. Please note, this doesn’t mean that your order is confirmed. We only confirm an order once it’s pic...

Details about products from our July box are listed below.  Suitable for vegan Sisley Black Rose Skin Infusion Cream 10ml Votary Hyaluronic Self-Tan Drops 15ml LBTY Liquid Eye Patch Eye Mask 30ml ...

To update your personal details, login to your online account. On your account homepage, you have the option to edit your contact details, saved delivery addresses and payment cards.

There are multiple ways you can check your Beauty Drop balance. Login to your online account and your Beauty Drop credit will display in The Beauty Drop section on your account homepage. You can al...

Sometimes, we attempt to take your monthly Beauty Drop payment but it fails because the card registered to your account has expired or been replaced. When this happens, we will notify you by email....

If you have registered for an online account, please login and go to your account homepage. You will see your points balance along with how much you need to spend to secure a Loyalty reward voucher...